Welcome to Bargo! At Bargo (operated through the website bargo.express), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard information you provide to us when using our services. By using our website and services, you agree to the terms in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Includes your name, email address, phone number, and address to facilitate package and consignment delivery worldwide.
- Service Usage Data: Data on how you interact with our services, such as pages visited, search queries, and other site interactions.
- Location Data: Information regarding pickup and delivery locations to ensure timely delivery worldwide.
- Payment Information: If you make a payment through our website, we collect transaction details necessary to process the payment securely.
- Customs Information: Information required for international shipping, including but not limited to, contents of package, declared value, and recipient's tax ID or other required identification as dictated by the destination country's regulations.
2. How We Use Your Information
We use your information for purposes such as:
- Service Delivery: To manage and process your consignments, arrange pickups and deliveries, and communicate with you about your orders, including international customs clearance.
- Communication: To send updates, promotional offers, and important notifications regarding our service, including updates on international shipping regulations or delays.
- Analytics: To monitor and improve our website performance and enhance our services to better serve your needs.
- Legal Compliance: To fulfill any applicable legal and regulatory obligations, including customs and international shipping regulations.
3. How We Protect Your Information
We prioritize the security of your personal data by implementing:
- Encryption: We use encryption and other secure methods to protect sensitive data, such as payment details and customs information.
- Access Control: Limited access to your data by authorized personnel only.
- Data Storage: Secure storage solutions to protect your data from unauthorized access or disclosure.
4. Sharing of Information
We do not sell or rent your personal information. We may share information with:
- Service Providers: Trusted third-party partners who assist in providing our services, including payment processing, website maintenance, and international shipping and customs brokers.
- Legal Authorities: When required by law or to protect our rights, property, or safety, including providing necessary customs information to international authorities.
- Customs and Shipping Partners: For the purpose of completing international shipments, we will share relevant information with customs agencies and shipping partners in the origin and destination countries.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your user experience. These cookies help us analyze site usage, customize content, and remember your preferences.
You can manage cookie preferences through your browser settings.
6. Data Retention
We retain your information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law, especially concerning customs data retention requirements.
7. Your Rights
Depending on local laws, you may have the right to:
- Access, update, or delete your personal information.
- Opt-out of promotional emails or adjust your communication preferences.
- Request a copy of your information and receive it in a commonly-used electronic format.
8. International Users
Our services are intended for users worldwide. By accessing our site from any location, you consent to data processing and storage worldwide, including the transfer of data across international borders for shipping and customs purposes.
9. Updates to This Privacy Policy
We may update our Privacy Policy periodically. Any changes will be posted on this page, with the "Last Updated" date at the top.
10. Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Bargo
Email: [email protected]
Website: bargo.express